1. Introduction
TrackUp (“we,” “our,” or “us”) provides vehicle tracking solutions. This Privacy Policy outlines how we handle data within our mobile application and our website trackup.pk.
2. Notification Access and Usage
Our application requests access to your device’s notifications. This permission is used exclusively for the following functional purposes:
- Alert Synchronization: To ensure that critical vehicle alerts (such as Ignition On/Off, Geofence breaches, or Over-speeding) are reliably delivered and displayed to the user.
- Service Reliability: To maintain a persistent connection with our tracking servers so you never miss a security update regarding your vehicle.
Data Privacy Commitment:
- No Interception: TrackUp does not read, collect, store, or transmit notifications sent by other third-party applications (such as WhatsApp, SMS, or Banking apps).
- Limited Scope: We only interact with notifications generated by the TrackUp system to improve user experience and alert management.
- No Sharing: Notification data is never shared with third parties or used for advertising purposes.
3. Information We Collect
- Account Information: Name, phone number, and email address used to manage your TrackUp subscription.
- Vehicle Data: Data transmitted by your GPS hardware (ID, speed, and status) to provide tracking services.
4. Data Deletion
Users have the right to request the deletion of their account and all associated data. You may do so via the in-app settings or by contacting us at [email protected].
